Vibeset

Support

Need help with Vibeset? We're happy to help.

Email us at

We usually reply within 2 business days. If it's about a purchase, include the date and what you bought. Don't send your card details.

Common questions

How do I use my new icons?

iOS doesn't let apps change other apps' icons directly, so custom icons are set with Apple's Shortcuts app. In Vibeset, open your set and follow the icon guide. In short:

  1. Save your icons to Photos from Vibeset.
  2. Open Shortcuts, tap +, add the Open App action and choose the app.
  3. Tap the share button, choose Add to Home Screen, tap the icon and pick your new icon from Photos.
  4. Give it a name, tap Add, then hide the original app icon from your home screen if you like.

Icons made with Shortcuts open the app through a quick Shortcuts hop. This is an iOS limit that affects every custom icon app.

How do I add the widgets?

Touch and hold an empty part of your home screen, tap Edit then Add Widget, search for Vibeset, and choose a size. The widget shows art from your set. You can change its style in the app.

How do I set the wallpaper?

Save the wallpaper to Photos from Vibeset. Then open the Settings app, go to Wallpaper, tap Add New Wallpaper, choose Photos and pick it.

A set failed or looks wrong. Did I lose a credit?

No. If a set fails to generate, its credit is refunded automatically. If a finished set isn't quite right, you can describe what to change, or try different words in your theme. Some prompts can't be made, such as those asking for real people, brand logos or copyrighted characters.

What do Pro and credit packs include?

A new set costs 2 credits. Changes, extra icons and lock screens cost 1. New users get 2 free credits, enough for 1 set. Vibeset Pro (monthly or yearly) gives you 30 credits every month. Credit packs add extra credits that never expire. Pro credits are used before pack credits. Prices are shown in the app.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Vibeset and tap Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid being charged for the next period. You'll keep Pro until the current period ends.

How do I get a refund?

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.

I got a new phone or reinstalled. Where are my purchases?

Open the paywall in Vibeset and tap Restore Purchases while signed in to the same Apple ID. Vibeset doesn't use accounts, so sets you made on another device won't carry over. Save sets you love to Photos.

How do I delete my data?

Email us at the address above. Vibeset doesn't use accounts, so tell us roughly when you made your sets and a few of the themes you typed. That helps us find and delete the right data. See our Privacy Policy for details.